Shipping & Delivery Policy
Free Ground Shipping on Orders over $40 – Exclusions and Limitations:
Free Standard Ground Shipping is offered on all orders to the United States & Canada, excluding packages considered heavy or oversized by the applicable carrier.
Verified orders ship within 48 hours.
Orders ship from our centrally located, distribution center in Las Vegas, NV for fastest delivery. We work to ensure that your order is accurate and on time. We’ll follow up with an email after your package is shipped with tracking info as applicable.
Orders placed before 12:00PM Central Time, usually ships by the next business day.
Verified credit card orders shipped via Standard Ground will typically arrive within 3-5 business days. Smaller, lighter weight items may be shipped via USPS and may not contain a tracking number.
All delivery times are measured in business days. Standard delivery is not available on weekends.
Packages considered heavy or oversized by the applicable carrier, may require additional shipping charges. Orders shipping to P.O. Boxes may require additional shipping charges; Contact Us and we can work on arrangements for you.
If stock items on the order have already been shipped, any back order items will be sent UPS Standard Ground.
Although a delay is a rare occurrence, all orders are subject to a 24 hour period for billing verification.
This hold can also protect you from credit card fraud and identity theft if someone was attempting to order on your account.
International orders may take a bit longer. Orders shipping to Hawaii, Alaska, and Puerto Rico can only be shipped via air services and shall arrive via USPS Standard Post.
Orders shipping to U.S. Military APO/FPO addresses, PO Boxes, and U.S. territories such as Guam, and the Virgin Islands are shipped by USPS and range from 6-10 business days.
Free Shipping exclusions & limitations apply. Expedited shipping rates are determined by weight and zone.
Saturday delivery is available for an additional fee plus the One-Day rate calculated on the weight of the order. The Saturday delivery option is limited to areas where UPS provides this. In addition, orders for Saturday delivery must be placed by 12:00PM Central Time on the preceding Friday. If you require Saturday delivery, please place your order by phone.
Slither Guitar Strings, LLC
2920 South Bronco
Las Vegas, NV 89146
(917) 669-1107
info@slitherstrings.com
